Installation and Configuration of Citrix Client for Tempo

NEW TEMPO Citrix^® USERS:

Note: You will first need to make sure you have a .zip file utility on your Mac before proceeding. A good, free one is ZiPeg Free

Next:

 1) Download the Citrix ICA client for Macintosh (MacICA_OSX.dmg.zip) and put it on your Desktop. 

     NOTE: If you already use Citrix for any application, skip this and go directly to Step 3

Depending on the browser you use, you download experience will vary

·         Safari- In the Downloads window, click on the magnifying glass on the same line as the file name.  Drag the file to the Desktop.

·         Firefox – In the Downloads window, right-click (or option-click) on the window that opens to your Desktop

·         Opera- A download dialog box will open, asking you where you want to save the file.  Save it to the Desktop.

2)    Go to your desktop.  If you don’t see an open window with “MetaFrame Presentation Server Client,” then double click the MacICA_OSX.dmg.zip file to open it.  When you see this window, double click on the ICA Client.pkg file to start the installer. Follow the prompts to install the client application.

3)    Download the Tempo Configuration File  and save it to the desktop, using the method for your particular browser.  Now you have an ICA icon on your desktop.

4)    You will always access Tempo by simply double clicking the NTREIS.ica file icon on your desktop.

PREVIOUS TEMPO Citrix^® USERS

1.    Delete your old TEMPO configuration file (ntreis.ica) currently on your desktop.

2.    Download the updated Tempo Configuration File (NTREIS.ica)

3.  You will always access Tempo by simply double clicking the updated NTREIS.ica file icon on your desktop.

Troubleshooting

Citrix\Tempo Troubleshooting Tips PDF